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Use of this system implies you have read and you understand all of the instructions. Employers are responsible for submitting accurate and complete information on their quarterly tax payments. Transmission of incomplete or incorrect information can result in processing delays or incorrect posting of payments.

While the Employment Security Commission of North Carolina takes normal precautions to keep all information confidential and privileged, we do not guarantee the confidentiality or privilege of any information transmitted to it by way of the Internet, as it is not possible, nor does the Employment Security Commission accept liability for any loss of confidentiality or privilege resulting from the transmission of any information to this Agency by way of the Internet.

Instructions on how to use the EFT service:

1. EMPLOYERS MUST BE ENROLLED. To obtain access to pay quarterly tax payments through the Internet, you must first be assigned an EFT PIN number, which you will use in conjunction with your employer account number to make an EFT payment. Your EFT PIN is different than the PIN used to login to the secured business services unless you have changed one or both to make them the same.
• For the DEBIT ACH payment method, download the enrollment form.
• For information on the CREDIT ACH payment method, call the Tax Department at 919-707-1150.
2. The first time you use the EFT Service screen, your access code will be your employer account number including your check digit. Your password will be your assigned EFT PIN number. Click continue.
3. Upon successfully completing your login, you will be welcomed to the Employment Security Commission of North Carolina EFT Service page. There will be no entry made on this page, click continue.
4. Enter your employer account number including check digit. Press your Tab key to position your cursor, then enter your assigned PIN number. Click continue.
5. To make a payment, enter “1. Click continue.
6. Enter the 4-digit year and 1-digit quarter being reported in YYYYQ format (ex. 20002). Press your Tab key to position your cursor. Enter your total tax payment amount in dollars and cents. There is no entry for decimal point required. Click continue.
7. Enter the date you would like your bank account debited in MMDDYYYY (ex. 07312000) format. Click continue.
8. You are now asked to confirm that the previous information is correct. This screen will show the employer account number plus check digit, the filing period, the amount being paid and the date your account will be debited. If it is correct, enter “1” to accept. To re-enter, enter “2”. Click continue.
9. This screen will provide confirmation that your payment has been accepted. A confirmation number will be provided at this time. Please record this number. It is proof of your completed transaction. This number will be required for any inquiries and/or cancellations. Click continue.
10. To disconnect, enter “1”. To make additional payments or perform another function enter “2”.

To perform a cancellation or inquiry, enter “2”.

1. Please enter the confirmation number for the transaction you wish to cancel or inquire. Click continue.
2. You are now asked to confirm the previous information. This screen will show the employer account number plus check digit, the filing period, the amount being paid and the date your account will be debited. If you want to cancel the scheduled payment resulting in no tax payment being made, enter “1”. To exit, enter “2”.
3. This screen will confirm that your cancellation has been accepted. A confirmation number will be provided at this time. Please record this number. It is proof of your completed transaction. This number will be required for any inquiries and/or cancellations. Click continue.
4. To disconnect, enter “1”. To make additional payments or perform another function enter “2”.