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Important Information for Individuals
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You may file on line or:
To file a new initial claim 7 days a week call: 1-877-841-9617
To file a weekly certification, odd number SSNs on Monday & Wednesday through Saturday, even number SSNs on Tuesday through Saturday, call: 1-888-372-3453
As of April 1, 2009, if your weekly certification for benefits results in any amount due from ESC, you may receive an additional payment amount of $25.00 under the Federal Additional Compensation program. Details |
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Federal Pell Grant scholarships covering up to $5,350 in education
and training expenses may be available for individuals meeting eligibility requirements.
Click here to learn more.
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View your Claim Profile and Benefit Payment History. Log in and use the links on the Individual Secured Services page. |
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Real Life Tips
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Unemployment Extension Programs
There are currently two extensions in effect in North Carolina: Emergency Unemployment Compensation, 2008 (EUC08), and Extended Benefits (EB).
ESC will mail notices, beginning on December 31, 2009, that include instructions for filing a tier 3 unemployment insurance claim to those individuals who are potentially eligible to receive benefits under this program. To ensure prompt and proper payment, please follow the instructions provided in the notice. A customer service representative will expedite your claim.
For the tier 3 extension program, filing online or by Interactive Voice Response will result in errors and/or delays.
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 Elevate America - NC Free Computer Training
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If you are having difficulty reaching our call center, please contact your nearest ESC Local Office.
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Register for Online Services
Services & Resources
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