ESC Home Page     
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ESC Management Contacts
Tax Contacts
Claims Contacts
Technical Support Contacts
Appeal Contacts
Employment Services

If you have questions or concerns about your unemployment benefits please contact esc.ui.customerservice@ncmail.net.

If you have questions or concerns about finding a job or entering a training program, please contact esc.employmentservice@ncmail.net.

If you have questions or comments about this website or wish to report a problem, please contact esc.portal@ncmail.net.

ESC Mailing Address:

P.O. Box 25903
Raleigh, NC 27611-5903
ESC Central Office Location:

700 Wade Avenue
Raleigh, NC 27605

Unemployment Insurance Contacts

Claims
Customer Service
(Please include your full name and
last 4 digits of your SSN
)
esc.ui.customerservice@ncmail.net

Phone: 1-888-737-0259
Remote Services Center
(Internet Customers Only)
esc.ui.net@ncmail.net

Phone: 1-866-278-3822

Fax: 919-715-8502 (NC residents)
Fax: 919-733-1371 (Out-of-state residents)
Telephone Initial Claims System Phone: 1-877-841-9617
Weekly Certification Phone: 1-888-372-3453
JOBS Line Phone: 1-800-768-5627

Appeals
Public Appeals esc.public.appeals@ncmail.net

Phone: 919-707-1060

Tax
Tax esc.tax.customerservice@ncmail.net

Phone: 919-707-1150


UI Technical Support
Technical Support esc.ui.tech@ncmail.net

Phone: 919-707-1440


Employment Service Contacts
Employment Services esc.employmentservice@ncmail.net
    Veteran's Services Phone: 919-733-7724
    Agricultural Services Phone: 919-733-3210
    Training Programs Phone: 919-733-6745
    Foreign Labor Program Phone: 919-733-4896
    Job Openings/Order Queries Local Office Directory


ESC Management Contacts

Lynn R. Holmes
Chairman
 
David L. Clegg
Deputy Chairman &
Chief Operating Officer
david.clegg@ncmail.net
Muriel K. Offerman
Assistant Chairman for
Organizational Effectiveness
muriel.k.offerman@ncmail.net
Thomas S. Whitaker
Deputy Chairman &
Chief Legal Counsel
tom.whitaker@ncmail.net
Kevin Carlson
Assistant Chairman for
Finance & Administration
kevin.carlson@ncmail.net
Thelma Hill
Senior Deputy Commissioner
thelma.hill@ncmail.net
Manfred Emmrich
Director of Employment Service
manfred.emmrich@ncmail.net
David Canady
Director of Unemployment Insurance
david.canady@ncmail.net
Betty McGrath
Director of Labor Market Information
betty.mcgrath@ncmail.net
Robert A. Cottrell, Jr.
Director of Information Services
bob.cottrell@ncmail.net
Mary Carol Lewis
Director of Administrative Services
marycarol.lewis@ncmail.net
Anne G. Lasley
Director of Human Resources
Anne.Lasley@ncmail.net
Andrew James
Director of Public Information
andrew.james@ncmail.net
Other ESC Employees http://www.ncgov.com/directory.aspx