North Carolina's Job Bank Frequently Asked Questions

Q: What hours may I look for jobs?
A: You may browse for jobs at any time. However, you may only request referrals to jobs during the following hours: Monday – Friday, 6:00 A.M. – 9:30 P.M. Eastern Time; Saturday, 6:00 A.M. – Midnight Eastern Time; Sunday, Noon until 11:30 P.M. Eastern Time.

Q: How do I "register for work"?
A: Click on the Individual Services on the NCESC Homepage. From here select the Register for Work link which is listed under Other Online Services.

Q: How do I create a log-in?
A: You currently must register for work using the Register for Work link. Click on the Individual Services on the NCESC Homepage. From here select the Register for Work link which is listed under Other Online Services.

Q: How do I log in?
A: During the Register for Work process, you will be required to create a 4-digit Personal Identification Number (PIN). To login, click on Individual Services. From the Individual Services page, click on Log In. Enter your social security number in the User ID box. Enter the PIN you created when you Registered for Work.

If you already have a PIN established for use in filing your weekly Unemployment, you should enter that PIN.

Q: What if I forget my PIN?
A: Call your nearest Employment Security Commission Office and ask to have your PIN reset.

Q: How do I apply for jobs on-line?
A: If the employer's name and other contact information is displayed, contact the employer directly to apply for the job.

If the employer's name is not displayed, you must be Registered for Work and request Job Search assistance. If you are not registered for work on line, you may record the Job Number of any position you wish to apply for and go to your nearest Employment Security Commission office.

Q: What happens after I request job search assistance?
A: You may be contacted by an ESC consultant from one of our offices for job referrals or to offer other services.

Your request for Job Search assistance will be reviewed by a local office serving your area. All Job Search Assistance Requests will be processed within three business days. Many Employers require ESC to conduct screening of all applicants for positions with their business. If your qualifications and work history place you among those applicants who are most qualified, you will be contacted with further information on applying for employment with this employer. If it is determined that you are not among the most qualified, your record will remain active, but you will not be contacted with application instructions for this particular position.

Job referrals also may be requested by telephoning or visiting any Employment Security Commission office.

You may contact the ESC office assigned to assist you for questions or additional assistance. When you request Job Search Assistance over the Internet, you will be presented with a confirmation page that provides the Job Order Number for which you have requested referral as well as the following information regarding the ESC office that will be processing your request:

You may find this same information for other ESC offices by clicking on www.ncesc1.com/locator/locatorMain.asp

Q: How do I look for jobs on-line?
A: After you have logged in, click on Find a Job. On the next page, click on NC Job Bank. If you are not registered for work on our website and do not log in, simply click on Find a Job on the NCESC homepage.

Note that each screen contains instructions on what to do on that screen to proceed with the job search.

The Job Search page offers the option of looking for jobs statewide or by specific location. You may also limit your job search to a specific occupation.

To limit your search to a particular occupation, Click on the occupation drop down box under “What Type of Job Would You Like?” Select the desired occupation category. You may further limit your job search by selecting available occupation sub-categories.

If you want to limit your search to a specific geographic location, enter information in only one of the three options listed under “Where Would You Like to Work?”

After you have made your selections, click on “View Jobs.”

A list of jobs matching your search criteria will be displayed. If you get a page with no entries, click on Return to Job Search to return to the previous page to broaden your search criteria.

From the List of Jobs displayed, click on the Title of a job that interests you. Review the Job Information. If you meet the education and experience requirements for the job and wish to apply on line for the job, click on Add to My Job List. Repeat this procedure until you have selected up to three jobs.

Note that if you are not Registered for Work on the NCESC website, you may simply record the Job Number (NC0000000) and go to your nearest Employment Security Commission Office to apply in person.

Registered users click on Review My Job List. If the list is correct, click on Continue. If you are a registered user, click on Submit. On the next screen, click on Submit again. Then click on Continue and you are finished. The system will automatically log you out.

Note that if you are not a registered user and desire to become one, you may click on Register for Work and follow the on screen instructions to complete the registration process.

Q: How current are the job listings on this website?
A: The job listings on our website are updated each morning. During the course of the day, job orders may be closed out on our master system but still show up on our website for the remainder of that day. If you are in doubt about a particular job, contact your nearest Employment Security Commission office. No jobs listed are older than 30 days.

Q: How can I tell how recent the job orders are?
A: The List of Jobs is displayed in chronological order with the newest jobs listed first. The 1st column in the List of Jobs displays the date the job was first posted.

Q: How can I look at all jobs posted during a specified time period, such as the last twenty-four hours?
A: On the Job Search Page, click on Advanced Search. On the Advanced Search page, click on the drop-down box beside Show Jobs Posted. Select Last 1 Day. You will get a list of jobs posted since yesterday.

Note that this list will be limited to the location and search criteria entered on the job search page. If you wish to view all jobs listed during a specified time period, clear the search criteria on the Job Search page before clicking on Advanced Search.

The Advanced Search screen and the Job Search screen carry over criteria selected on each. Both must be cleared to begin a totally new job search. Click on the Clear button to clear the old criteria.

Q: Why can’t I see the name of the employer on some job orders?
A: Employers list jobs with the Employment Security Commission so that we can provide applicant screening services for them. This prevents unqualified applicants from contacting an employer directly.

Q: What does “see RJ” or “see Notes” mean?
A: This refers to a field of information on the master system that typically contains referral instructions for the job order, expanded job description and other relevant information. It is intended for internal use by the Employment Security Commission.

Q: What does “refer to OHO” mean?
A: OHO is an acronym of Order Holding Office. It refers to the local Employment Security Commission office in which the job order is listed.

Q: What should I do if I am not contacted about the jobs I submitted on line?
A: After one week, contact the local Employment Security Commission office you selected when you completed your on-line work registration.

Q: How can I tell if a job listing is "out-of-date" or "expired"?
A: Only currently active job listings are maintained in this system. As the day progresses, some orders may be closed in our master system but still be displayed on the Internet. There are NO job listings older than 30 days in our Internet based system. Refer to any ESC local office for the latest status of a job.

Q: Can I access the information using Telnet or FTP?
A: No.