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Alert! DES will be closed December 24-26th, in observance of Christmas. Banks and Post Offices are closed on December 25th. Claims submitted during the holiday period may be subject to a delay longer than 48 hours.

Important: Please remember to use the 'logout' button when you are finished using the NC DES website rather than closing the browser window. This will protect your personal information and is important if you are using a public computer at a Workforce office or a library.

The fastest and most efficient way to file a new claim is to file online.  Available 24 hours a day, seven days a week. Login is below.

If you don't have access to a computer, you may file over the phone by calling 1-877-841-9617. Call Monday & Wednesday through Saturday if your social security number ends in an odd number. If your social security number ends in an even number, you may call Tuesday through Saturday.

Login Availability
Each application displays its own hours of availability which may differ from the below specified login availability times.
Monday - Friday   2:00 A.M. - 12:00 Midnight ET
Saturday  6:00 A.M. - 12:00 Midnight ET
Sunday  12:00 Noon - 12:00 Midnight ET
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