NC DES Apply for Benefits
Apply for UI Benefits

Alert! DES will be closed on July 3rd in observance of Independence Day. Post Offices and Banks will also be closed. Payments may take up to 48 hours to process into your accounts.

Welcome to DES’s online work registration and unemployment insurance claim service! By providing all of the information requested on the next several pages, you may Register for Work and Apply for UI Benefits.

Hours of Availability
Monday - Friday: 6:00 A.M. - 9:30 P.M. ET
Saturday: 6:00 A.M. - 12:00 Midnight ET
Sunday: 12:00 Noon - 9:30 P.M. ET



Frequently-Asked Questions(FAQs) About UI Benefits

Click here for FAQs regarding Applying for UI Benefits, Eligibility and Other Important UI Information.



10 Things You Should Know About The UI System When Filing Your Claim

Unemployment Insurance provides temporary financial assistance to qualified individuals who meet eligibility requirements of State law. Each person who collects Unemployment Insurance benefits is legally responsible for making sure he or she follows the rules set by state law.

The program is not a right to all who have lost their job.

Keep these top ten key facts in mind when you are filing for UI benefits to ensure accurate and quick payment of benefits:


1.  Accurately Report the Reason You Are Unemployed. Accurately report your reason for separation from your job when you initially file your claim for benefits.

2.  Report Any Wages You Are Earning. You must report your gross wages for each week you work. Report on all earnings - including part-time or temporary work.

3.  Register with the North Carolina Division of Workforce Solutions. You must register for work with NCWorks Online by visiting www.NCWorks.gov and creating an online account. Click on the ‘Not Registered?’ link and then select ‘Individual’ under Option 2 –Create a User Account. The website will then guide you through the steps to complete your account setup. If you’ve previously registered and it has been more than 90 days since you have logged in to the website, you must visit NCWorks.gov and verify your information in order to reactivate your account. If you fail to register for work at www.NCWorks.gov by setting up an NCWorks Online account or maintain an active account, your benefits may be delayed or denied. While you’re logged in to NCWorks Online, you may check out the many resources the Division of Workforce Solutions (DWS) has online to assist you with your re-employment efforts.

4.  Be Available for Work. In order to collect benefits, you must continually verify that you are able, available and willing to accept suitable work.

5.  Actively Search for Work. You are required to make contact with two different employers on two separate days of each week, and maintain documentation of your work search. Record your work search contacts on Form NCUI 506E, Work Search Record. If you are selected for participation in a reemployment program, you will be required to show documentation of your work search efforts. Keep all work search records after you stop filing and go back to work. Retain these records for five years after your claim has ended.

6.  Develop an Effective Work Search Plan. Contact the NC Division of Workforce Solutions for help with planning an effective work search. The link to find your local Workforce Office is provided for your convenience.

7.  Avoid Errors and Ensure Proper Payment of Benefits. To prevent errors that may result in an overpayment, read all of the information provided to you.

8.  Don't Delay - As Soon As You Begin Working Again, Report Your Return to Work. As soon as you begin working, notify your state's UI office. Do not wait until you receive your first paycheck.

9.  Follow the Rules to Prevent Yourself from Committing Fraud. Anyone who collects UI benefits is legally responsible for following the rules. Failure to follow the rules can have serious consequences.

10.  Know Your Responsibilities and Ask for Help. Navigating through the UI system can be confusing. If you have a question, your state UI office is here to help. You can contact us by calling 1-888-737-0259, by visiting our website at www.ncesc.com.


To report fraud contact:

NORTH CAROLINA DEPARTMENT OF COMMERCE
DIVISION OF EMPLOYMENT SECURITY
919-707-1338

More informationSpacerTips for Successfully Filing Your Claim



If you would like our assistance in matching you to jobs, we encourage you to visit www.NCWorks.gov to complete your registration.


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