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Division of Employment Security
North Carolina Department of Commerce
Special Messages
Important Alert: The Division of Employment Security has begun mailing letters to claimants who received their FIRST unemployment benefit payment on or after March 1, 2014. These letters will inform claimants of a mandatory in-person interview, known as an Employability Assessment Interview (EAI). For more information on these interviews, click here.

Important Information Concerning 1099s
DES has completed the mailing of all 1099s. 1099s are also available online here. You need this 1099 because your unemployment benefits are taxable and you should include the unemployment insurance payments you received on your federal and state tax filing form.

Are you properly searching for work to remain eligible for unemployment benefits? Click here for more information.

Employer Alert-Phishing Scam!
Click Here for more information.

For more information on Voluntary Tax Contribution by Employers, please visit Frequently Asked Questions (FAQs)
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Using an eCheck to Pay Unemployment Insurance Tax to the NC Division of Commerce, Division of Employment Security

Do I have to register to use the eCheck payment method?
No, no registration is required to use the eCheck payment method.

Yes. Go to our web site,, and click on Business Services.
You will need to log into the web site by using your user id and your 6 digit PIN number assigned to you to log into the Secured Business Services page. Scroll down the page to locate the Payment Options and then select the eCheck payment method.

How can I use the eCheck payment method to pay my North Carolina Unemployment Insurance Tax?
An employer will access the payment options found in the Secured Business Services page. You can choose to pay tax or an accounts receivable using the eCheck payment method. The employer will supply the following:

  • Employer account number
  • Payment dollar amount
  • If paying by personal or corporate banking account
  • Provide the bank routing number
  • Provide the bank account number
  • Person authorizing the payment and their position or title
  • Address of residence or corporate address
  • Telephone number
  • Email address

Once you submit payment, you will receive an on-screen confirmation and you can request the confirmation be sent to you via email.
NOTE: the banking information is not retained for security reasons.

Is my payment information submitted in a secure manner?
All eCheck payment data is transmitted with the industry standard Secure Sockets Layer (SSL) protocol. Our bank keeps the banking data encrypted on a server during the capture and settlement phases.

Will I be charged a fee for using the eCheck Payment method?
No, there isnít a fee associated with the use of the eCheck payment method.

When can I make an eCheck payment?
    Monday-Friday     2:00 A.M.     until     12:00 Midnight ET
    Saturday     6:00 A.M.     until     12:00 Midnight ET
    Sunday     12:00 Noon     until     12:00 Midnight ET

Is there a daily cut-off time for making an eCheck payment?
No, Payments can be made during the day of the above times.

Can I warehouse an eCheck payment to a future payment date?
No, the warehouse feature is not available for the eCheck Payment method. Your payment will be accepted on the day you make the initial payment.

What if I realized I made a mistake after making the eCheck payment?
Contact and/or call 919-707-1150 prior to the 5:00 PM Eastern Standard Time cut-off so that the payment can be cancelled. If after the 5:00 PM cut-off, contact the Tax Department at 919-707-1150.

What can happen if there are not enough funds in my bank account to cover my eCheck payment?
The Division of Employment Security shall assess a penalty equal to 10 percent (10%) of the amount of the transfer, subjected to a minimum of one dollar ($1.00) and a maximum of one thousand dollars ($1,000) when an eCheck payment cannot be completed due to insufficient funds, account closed or the nonexistence of an account of the transferor. G.S. 96-9(a)(10).