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The fastest and most efficient way to apply for unemployment benefits is to visit our website at If you have any questions about filing a claim for unemployment benefits or to inquire about an existing claim application, you can contact our customer call center at 888-737-0259. Before you file a new claim, you must register for work with NCWorks Online and create an online account. Click on the ‘Not Registered?’ link and then select ‘Individual’ under Option 2 –Create a User Account. The website will then guide you through the steps to complete your account setup. If you’ve previously registered and it has been more than 90 days since you have logged in to the website, you must visit NCWorks Online and verify your information in order to reactivate your account.

The fastest and most efficient way to file your weekly certification is to file online. Login is below with the hours of availability. If you have difficulty with this application, you may file over the phone by calling 1-888-372-3453. Call Monday & Wednesday through Saturday if your social security number ends in an odd number. If your social security number ends in an even number, you may call Tuesday through Saturday.
Login Availability
Each application displays its own hours of availability which may differ from the below specified login availability times.
Monday - Friday   2:00 A.M. - 12:00 Midnight ET
Saturday  6:00 A.M. - 12:00 Midnight ET
Sunday  12:00 Noon - 12:00 Midnight ET
IMPORTANT :: You must Logout when you are finished using the NC DES website rather than closing the browser window.
   This will protect your personal information if you are using a public computer at a Workforce office or a library.
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