New User -
for information regarding setting up Account/Login With DES
DES User - Login
Important: Please remember to use the 'logout' button when you are
finished using the NC DES website rather than closing the browser window.
This will protect your personal information and is important if you are using a public computer at a
Workforce office or a library.
If you need to file a new claim for unemployment insurance benefits the fastest and
most efficient way is online
If you have difficulty with this application you may file
a new claim by calling 1-877-841-9617. Available 24 hours a day, seven days a week.
Before you file a new claim, you must register for work with NCWorks Online
and create an online account. Click on the ‘Not Registered?’ link and then select
‘Individual’ under Option 2 –Create a User Account. The website will then guide
you through the steps to complete your account setup. If you’ve previously registered
and it has been more than 90 days since you have logged in to the website, you must
visit NCWorks Online and verify your information in order to reactivate your account.
The fastest and most efficient way to file your weekly certification is to file online.
Login is below with the hours of availability. If you have difficulty with this
application, you may file over the phone by calling 1-888-372-3453. Call Monday
& Wednesday through Saturday if your social security number ends in an odd number.
If your social security number ends in an even number, you may call Tuesday through