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Division of Employment Security
North Carolina Department of Commerce
Special Messages
Important Alert: The Division of Employment Security has begun mailing letters to claimants who received their FIRST unemployment benefit payment on or after March 1, 2014. These letters will inform claimants of a mandatory in-person interview, known as an Employability Assessment Interview (EAI). For more information on these interviews, click here.

Important Information Concerning 1099s
DES has completed the mailing of all 1099s. 1099s are also available online here. You need this 1099 because your unemployment benefits are taxable and you should include the unemployment insurance payments you received on your federal and state tax filing form.

There is currently no extension of federal unemployment benefits available. We will update our website if something changes. At this time, the maximum number of weeks someone is eligible for unemployment benefits in North Carolina is 19.

Are you properly searching for work to remain eligible for unemployment benefits? Click here for more information.

You may file online or:
To file a new initial claim 7 days a week call: 1-877-841-9617
To file a weekly certification, odd number SSNs on Monday & Wednesday through Saturday, even number SSNs on Tuesday through Saturday, call: 1-888-372-3453
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NCESC Register for Work
Register for Work

Welcome to the Employment Security Commission of North Carolina on-line work registration.

By providing all of the information requested on the next several pages, you may Register for Work. You will be asked to provide information about your previous employment, training and education, military service, and U.S. citizenship.

You may cancel your registration at anytime. Or, you can save your work and return to complete the process later. If you choose Save Work & Exit, you will be prompted to enter a Personal Identification Number(PIN). To enter or update information later, you will be required to enter your Social Security number and PIN. You will use this same PIN when utilizing on-line or telephone services. It is your responsibility to maintain the confidentiality of your Social Security number and your PIN. If you already have a PIN, it must be matched to update records on-line.

If you have previously registered for work or filed a claim against North Carolina wages, information on file will be displayed. Overtype any information that has changed or needs to be corrected.

Once you have completed your Work Registration, you are registered for referral to job openings which employers list with ESC. The online Dictionary of Occupational Titles is used for selecting the best occupational classification for your job experience and training. Due to limitations of this dictionary, you may not be able to find a classification which perfectly matches your background. In these cases, select the classification which most closely matches. Regardless of the classification you select, after registering you are encouraged to do your own search through ESCís online job bank.

If the employer's name and other contact information is displayed, contact the employer directly to apply for the job.

You may be contacted by an ESC consultant from one of our offices for job referrals or to offer other services.

Your request for Job Search assistance will be reviewed by a local office serving your area. All Job Search Assistance requests will be processed within three business days. Many Employers require ESC to conduct screening of all applicants for positions with their business. If your qualifications and work history place you among those applicants who are most qualified, you will be contacted with further information on applying for employment with this employer. If it is determined that you are not among the most qualified, your record will remain active, but you will not be contacted with application instructions for this particular position.

Job referrals also may be requested by telephoning or visiting any Employment Security Commission office.

You may contact the ESC office assigned to assist you for questions or additional assistance. When you request Job Search Assistance over the Internet, you will be presented with a confirmation page that provides the Job Order Number for which you have requested referral as well as the following information regarding the ESC office that will be processing your request:

Office Name
Email Address
Physical Address
Telephone Number
Hours of Operation

You may find this same information for other ESC offices by clicking on

This registration will take approximately 20 minutes: Before starting this process please be sure that you have enough time to complete the process while the system is available or your data may be lost.

Hours of Availability
Monday - Friday: 6:00 A.M. - 9:30 P.M. ET
Saturday: 6:00 A.M. - 12:00 Midnight ET
Sunday: 12:00 Noon - 11:30 P.M. ET
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